FAQs

Font Installation FAQ

1. How do I purchase fonts on this website?

To purchase fonts, follow these steps:

1. Select the font product you want to buy.
2. Choose the license you need.
3. Add the product to your shopping cart.
4. Follow the checkout process by filling out the required form.

2. Do I need to create an account to purchase fonts?

No, but creating an account will help you track your purchases and re-download fonts in the future.

3. What payment methods are accepted?

We accept the following payment methods:

• Debit Card
• Credit Card
• PayPal

4. How do I pay with a credit or debit card?

Select the credit or debit card payment option at checkout, then enter your card details such as card number, expiration date, and CVV code.

5. How do I pay with PayPal?

Select the PayPal payment option at checkout. You will be redirected to the PayPal login page to complete the payment.

6. Will I receive a purchase confirmation?

Yes, after the payment is successful, you will receive a confirmation email with a link to download the purchased fonts (please check your inbox or spam folder).

7. Are there any usage restrictions on the fonts I purchase?

Each font has a different usage license. Please read the product description or the included license file to understand the usage restrictions.

8. How do I install the fonts I purchased?

After downloading the fonts, extract the ZIP file (if applicable), then install the font by double-clicking the font file and following the prompts.

Font Installation FAQ

1. How do I install fonts on a Windows computer?

To install fonts on a Windows computer, follow these steps:

1. Download the desired font file from our website.
2. Extract the ZIP file if the font is downloaded in ZIP format.
3. Right-click on the font file (.ttf or .otf) and select “Install”.
4. The font will be automatically installed and ready to use.

2. How do I install fonts on a Mac computer?

To install fonts on a Mac computer, follow these steps:

1. Download the desired font file from our website.
2. Extract the ZIP file if the font is downloaded in ZIP format.
3. Double-click on the font file (.ttf or .otf) to open the Font Book application.
4. Click “Install Font” in the Font Book window that appears.
5. The font will be automatically installed and ready to use.

3. How do I check if the font has been installed correctly on Windows?

To check if the font has been installed correctly on Windows:

1. Open Control Panel.
2. Select “Appearance and Personalization”.
3. Click “Fonts”.
4. Look for the name of the installed font in the font list.

4. How do I check if the font has been installed correctly on Mac?

To check if the font has been installed correctly on Mac:

1. Open the Font Book application.
2. Look for the name of the installed font in the font list.

5. Do I need to restart my computer after installing a font?

No, usually you do not need to restart your computer after installing a font. The newly installed font will be available for use immediately in applications.

6. How do I uninstall a font on Windows?

To uninstall a font on Windows:

1. Open Control Panel.
2. Select “Appearance and Personalization”.
3. Click “Fonts”.
4. Find the font you want to uninstall, right-click on it, and select “Delete”.

7. How do I uninstall a font on Mac?

To uninstall a font on Mac:

1. Open the Font Book application.
2. Find the font you want to uninstall.
3. Right-click on the font and select “Remove”.

8. Why isn’t the font I installed showing up in certain applications?

If the installed font isn’t showing up in certain applications:

1. Make sure the application has been closed and reopened after the font installation.
2. Check if the font is correctly installed on your operating system.
3. Ensure the application supports the font type you installed.

9. What should I do if the font does not work properly after installation?

If the font does not work properly after installation:

1. Make sure the font file is not corrupted by trying to reinstall it.
2. Check the compatibility of the font with your operating system.
3. Contact our customer support for further assistance.

If you have any further questions, feel free to reach out to us.

Custom Type FAQ

1. What is custom type service?

Custom type service is where we design a unique font tailored to your specific needs, whether for branding, corporate identity, or other creative projects.

2. How do I order a custom type?

To order a custom type, follow these steps:

1. Contact us through the contact form on our website
2. Provide detailed information about your needs, including desired style, usage purpose, and reference examples if available.
3. We will get back to you to discuss the project further and provide a price quote.

3. How long does it take to create a custom type?

The time required to create a custom type varies depending on the complexity of the design and your needs. Typically, the process takes between 4 to 8 weeks.

4. Do I have full copyright over the custom type created?

Copyright and usage rights for the custom type will be detailed in the contract before the project begins. Generally, you will have exclusive rights to use the font, but copyright terms may vary based on the agreement.

5. Can I request revisions to the custom type design?

Yes, we provide several rounds of revisions during the custom type creation process to ensure the final result meets your expectations. The number of revisions allowed will be outlined in the contract.

6. Can I see examples of custom type work previously done?

Certainly, you can view our portfolio on a dedicated page on our website or contact us to request specific examples.

7. Can custom type be used for commercial purposes?

Yes, the custom type we create can be used for commercial purposes according to the license agreement specified in the contract.

8. What if I am not satisfied with the final custom type?

We are committed to delivering the best results and will work with you to ensure your satisfaction. If there are issues with the final product, we will discuss the best solution, including additional revisions if necessary.

9. Are there additional fees for using the custom type across multiple platforms?

The cost for using the custom type across multiple platforms will be detailed in the contract, depending on the scope of usage you require.

10. How do I contact the custom type service?

You can contact our custom type service via email or through the contact form on the “Contact Us” page.

If you have any further questions, feel free to reach out to us.